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Employee Self Service (ESS)

Guides and solutions specifically for ESS.

134 articles
ESS - Issues and Errors
MicrOpay ESS - Activation email sent but not received by the employee for ESS
MicrOpay ESS - A Blank Screen appears when logging in to ESS
MicrOpay ESS - Blank search screen or no results when searching for employees in ESS
MicrOpay ESS - Can't see Leave Balance or Pay Advices in ESS
MicrOpay ESS - Error: 'An error occurred sending EMPLOYEE to payroll. Please review the new starter details and try again.' when sending New Starters in ESS to Payroll
MicrOpay ESS Error: 'Compromised Password' notification received on the user's device in ESS
MicrOpay ESS Error: 'Either you have updated your password recently or that password has been already used. Try again later' in ESS
MicrOpay ESS - Error: '\Oops, an unexpected error occurred' while setting up a Non Payroll User in ESS
MicrOpay ESS - Error: 'Sign in name .... already in use' when trying to activate user in ESS
MicrOpay ESS: Error: 'That code is incorrect' in ESS
MicrOpay ESS - Error: 'There is a problem connecting to payroll service. The remote server returned an err: (401) Unauthorized' when syncing a New Zealand database or in Integration
MicrOpay ESS Error: This code is invalid when trying to log into ESS using MFA
MicrOpay ESS Error: 'We encountered an issue while signing you in' in ESS
MicrOpay ESS Error: 'We couldn't find an account with that e-mail address'
MicrOpay ESS - Email Notification has been sent but not received by the user in ESS
MicrOpay ESS - Email to reset password has been sent but not received by the user in ESS
MicrOpay ESS - Employee Details are not syncing back to ESS
MicrOpay ESS - Employee only has one pay advice available in ESS
MicrOpay ESS - Multiple Pay Advices are displayed for the same period
MicrOpay ESS - New Starter has as status of Sending to Payroll in ESS
MicrOpay ESS - Not Yet Paid overstated in ESS
MicrOpay ESS - Pending Days do not display or are less than expected on the Leave balances report
MicrOpay ESS - Search doesn't show the person in the Name field in ESS
MicrOpay ESS - Status of New Starter doesn't update after clicking Send to Payroll and remains as Ready to Approve Forms in ESS
ESS - Leave
MicrOpay ESS - Administrator Approve Leave in ESS
MicrOpay ESS - Affect of leave entered directly into MicrOpay on the leave balance in ESS
MicrOpay ESS - Apply for leave in ESS
MicrOpay ESS - Apply Leave Settings to one group of employees
MicrOpay ESS - Approve more than one Leave Application at once in ESS
MicrOpay ESS - Balance Leave between MicrOpay and ESS
MicrOpay ESS - Cancel a Leave Application in ESS
MicrOpay ESS - Change Leave Reason in a Leave Application in ESS
MicrOpay ESS - Change Leave Workflow in ESS
MicrOpay ESS - Day not appearing for Leave Applications in ESS
MicrOpay ESS - Display Leave Balances for employees but prevent them from applying for that Leave in ESS
MicrOpay ESS - Declined Leave is appearing as Approved Leave in ESS
MicrOpay ESS - Duplicate Leave Reasons are appearing in ESS
MicrOpay ESS - Employee has applied for more leave than they have in ESS
MicrOpay ESS - Exclude days from Leave Application in ESS
MicrOpay ESS - Hide a leave type in ESS
MicrOpay ESS - Import leave to MicrOpay from ESS
MicrOpay ESS - Icons for Leave Types in ESS
MicrOpay ESS - Include a public holiday in leave that has already been applied for in ESS
MicrOpay ESS - Leave application has gone to the wrong person for approval in ESS
MicrOpay ESS - Leave application hasn't updated after changing Working Pattern
MicrOpay ESS - Leave Applications in excess of employees leave entitlement in ESS
MicrOpay ESS - Leave balance is negative after entering Leave Application in ESS
MicrOpay ESS - Leave Calendar that shows everybody's leave in ESS
MicrOpay ESS - Leave doesn't forecast for an employee when the date is changed in ESS
MicrOpay ESS - Leave hours are for more than one period in ESS
MicrOpay ESS - Leave Hours imported into Leave Process from ESS are not correct or different to the hours in the ESS leave application
MicrOpay ESS - Leave reason does not appear in ESS
MicrOpay ESS - Long Service Leave is showing for an Employee who is not yet entitled in ESS
MicrOpay ESS - LSL balance does not match MicrOpay in ESS
MicrOpay ESS - Remove a leave reason from displaying in a leave application in ESS
MicrOpay ESS - Separate Leave Approval process for selected Leave Types or Leave Reasons in ESS
MicrOpay ESS - Set colours for Leave Types in ESS
MicrOpay ESS - Status in the Leave Processing screen displays (Terminated) Ready to process in ESS
MicrOpay ESS - Stop employees from entering multiple leave applications with the same dates in ESS
MicrOpay ESS - Terminated Employee has a Leave Balance in ESS
MicrOpay ESS - Which users have leave balances in ESS