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MicrOpay ESS - Not Yet Paid overstated in ESS

Updated over 2 weeks ago

The Not Yet Paid value will be included in the Employee's balance, reducing the amount of the leave available.
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The Not Yet Paid includes:

  • Any approved leave applications that have not yet been fully processed in MicrOpay.

  • Any leave that has been manually entered into MicrOpay for the current pay period.

  • Any leave that is included in a Backpay transaction for the current pay period.

  • Any leave that has been flagged as On Hold in MicrOpay, Payroll, Transactions, Import and Export, Leave Processing.

  • It will be updated after the End of Pay has been completed in MicrOpay

Note: If an approved leave application has been changed and then declined, only the change is declined, leaving the original hours in Not Yet Paid. Cancel any leave application rather than changing the existing application.

In order to remove leave applications that are On Hold in MicrOpay from the Not Yet Paid value, you can process the application and then delete the transaction. Processing the application means that it won't be available to process at a future date. To do this, follow the steps below:

  1. In MicrOpay, go to Payroll, Transactions, Import and Export, Leave Processing.

  2. Enter a Description and select the Pay Frequency the employee is attached to.

  3. Locate the application and untick On Hold.

  4. Click Process.

  5. Next, go to Payroll, Transactions, Processing, Extended Timesheet.

  6. Enter the Employee.

  7. Select the Timesheet from the Transaction Summary.

  8. Click Delete Selected.

Note: This will process all leave applications that match the filters that aren't marked as On Hold. If you only want to bring through the On Hold application, then either:

  • Use the filters and period end date to select the application or

  • Tick On Hold for all the applications you don't want to process at this point in time.

If you have checked the above and the Not Yet Paid is still incorrect, or have a changed declined application that requires correcting, raise a case via the customer portal. Include details of the employee and what is the correct Not Yet Paid value, and provide us with the authority to access your ESS environment.

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