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MicrOpay ESS - Pay advices are not uploading into ESS

When in a member profile, you can view any pay advice that has been uploaded to ESS. Pay Advices are grouped and displayed per Financial Year and will default to the current Financial Year.

Pay Advices are allocated to the financial year based on the period end date. The new financial year will appear when the calendar day (e.g. today) is in the new year.

For example, if your period end date is 5 July 2026 or later, this will appear in FY26-27. If you upload process your pay in advance (e.g. 26 June), you won't see the Pay Advice in ESS until 1 July 2026.

To see pay advices for a previous Financial Year, click on Financial Year and select year you want to see. The financial year date range is based on the region defined for the payroll database:

  • 1 July to 30 June for Australia

  • 1 April to 31 March for New Zealand.

When Pay Advices are not uploading into ESS and they are for the current financial year, follow the steps below to reproduce Pay Advices:

  1. Log in to MicrOpay and go to Payroll, Reports, Transactions, Pay Advices.

  2. Select the required parameters, such as Payroll Company, Location, and Pay Point. Leave the From Employee and To Employee fields blank to reproduce for all employees.

  3. For Delivery Method select Upload to ESS.

  4. Select the Pay Frequency and the Period End Date for the period you want to upload.

  5. Tick Reprint Pay Advices. The Advice Date will be greyed out and use the original date.

  6. Click Produce to generate and upload the pay advices.

Check your ESS to make sure the Advice is now visible. If this has not resolved your issue, please contact support via MyAccess and reference the title of this article.

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