When a team doesn't have a Manager allocated, approvals will go to Administrator users.
If the Manager isn't a Member of the team in ESS:
Go to Teams.
Select the Team you need to add the manager to. You can also Search to open the team's page.
Click the ellipsis button (three dots) to the right of the Team Name.
Select Add a member.
Enter the Name of the manager. As you start typing, you will see a list of employees that match the name.
Select the manager.
Tick Assign as manager.
Select the Manager role.
Click Next.
If the person belongs to more than one team, an option to Remove From other teams will display. Tick any team you want to remove them from.
Click Next.
If the person has a member role in more than one team, you can change the Default Approval Team.
Select Done.
If the Manager is a Member of the team in ESS:
Go to Teams.
Select the Team you need to add the manager to. You can also Search to open the team's page.
Click the ellipsis button (three dots) to the right of the Member you want to make the Manager.
Select Change role.
Tick Assign as manager.
Select the Manager role.
Click Next.
If the person:
doesn't have a member role in another team, you will receive a message, and they will be assigned to Unassigned. You will need to assign them to a team.
has a role in another team, you will be given the option to remove them from the other team(s). Click Next. You will then see the Default Approval Team page.
Click Done.