Access Micropay

Reports

Employee Audit Report shows Unknown agent or the Database Audit Log Report has a blank for the Agent

Audit Reports display the Agent Unknown and New Value (Deleted)

Australian Bureau of Statistics Report ABS Report

Database Audit Log Report

Location Groups

Create and maintain the State Revenue Payroll Tax Report, including selecting the pay components

Payroll Tax Wages Report

Save the Transaction, Payroll or Costing Report as an Excel or csv file

Print a MicrOpay report to file instead of the printer

Report Job Manager

Why are my ETP or Lump Sum D Termination Codes doubling in the General Ledger or the Payroll Tax Report

Termination Component Codes

Combine Cost Accounts on the Costing Report or GL batch shot to show totals for certain department cost codes

Use Wildcards in Costing Report or General Ledger

Reports - Administration

The Costing Report doesn't balance to the Payroll Report

Balance Costing and Payroll Reports

Reconcile or balance the Single Touch Payroll Pay Event to the Payroll Report

Balance STP Pay Event to the Payroll Report

The creditor file is too much or higher than expected or the Creditor EFT is including previous periods.

Creditor EFT Audit Report amount doesn't match the Payroll Report

Gross (STP) is different from Gross Taxable for a Pay Event in STP Reporting

When were the Pay Advices produced or the Bank file exported?
How do I know which pay advices have been produced of EFT payments generated?

How to find the date the EFT was generated or the Pay Advices Printed

Unable to generate End of Pay due to all EFT's not being produced.
How to get the Payroll report to balance to EFT report

Payroll report isn't balancing to the EFT report

Reports - Payroll Balancing

Extract or report on data that is in User Defined Fields

Additional Fields Report

Add user defined leave, bank, superannuation, additions and deductions to the employee table using Customise Grid Columns

Can't include fields in the employee grid

Report on employee information, e.g. current yearly salary and rates, address details, job classification, location etc.

Customise Employee Grid

Run a report to show changes to the employee record

Employee audit report

Pending changes or employees appear in the Implement HR Changes grid but are not on the report

Employee missing from the Implement eHR Report

Employees are excluded from or not appearing in the Significant Date Report and how to roll the Significant Dates to the next month or year.

Employees missing from the Significant Date Report

A report that shows prior pays, historic earnings and, an average pay for an employee.

Employee previous earnings report

Employee salary change report

When can I print or preview the Employment Separation Certificate

Produce an Employment Separation Certificate

Remove Terminated Employees from the Employee Grid

Report I can use that shows the Superable Earnings and the amount of super paid or the reason super didn't calculate for a period

Report to compare Superable Earnings to the calculated Superannuation

Export a populated employee grid from MicrOpay into an Excel .xls format.

Save a display grid from MicrOpay to Excel

A report to see employee tax file numbers (TFN).

Tax Details Reports

Employee reports how to run and set them up.

Reports - Employees

Available MicrOpay IQ Reports

Foreign Income and Fringe Benefits Report

Report that shows the headcount or number of employees

Headcount Report

How to run MicrOpay IQ Reports

Download and run the IQ Payroll Tax Report

IQ Payroll Tax Report

IQ Report negative values appear as positive

MicrOpay IQ reports

Report with staff email addresses that I can export to Excel

Report on Employee email addresses

Produce an FTE report and why the report doesn't produce the expected results

Run the IQB-FTE - Payroll Full Time Equivalents (FTE) report

Show movements in the accruals per pay period report

Print an employee transaction totals summary IQ report

Summarised Employee Transactions Totals Report

A report to show a comparison of transactions from a previous pay period to the current one.

Transaction variances report

Reports - IQ 

Employee Leave History Report

Show negative leave loading values on the leave liability report.

Leave loading on the leave liability report is not correct

Leave Summary and Liability leave type Long Service Leave - Pre 93 appears for an employee

Report to check available leave balances and project leave for all employees.

Leave Summary and Liability Report

Show LSL balance for employees who are not yet entitled on the Leave Summary and Libility Report

Long Service Leave on the Leave Summary and Liability Report

LSL liability report including contingent pro rata for employees under the entitlement period

Long Service Leave Provision Report

Run or print a report to find out how much leave an employee has cashed out or taken

Report to show Leave Taken

Create the percentages for the work cover report.

Workers Compensation Report

Reports - Leave

Add a Pay Advice note either to an individual employee or to a group of employees

Add a note to Pay Advices

I have exceeded pay advice when running emailed payslips, use a report to check the total number of pay advices that were emailed to employees in the month.

Check my email pay advice count

Show Date Worked on Pay Advice including what date is used for Autopays

Date Worked on Pay Advice

Change the settings used to send Pay Advices via an email address to employees, set up employees for email pay advices and send the emails

Email Pay Advices

Email Pay Advice is going to the Spam or Junk folder

Use SMTP mail relay for Microsoft Office 365

Email Pay Advices for Office365

Some employees have had their email payslips bounce.
Employees with Gmail accounts are not receiving their pay advices.

Employees not receiving email pay advices

When producing payslips and wanting to keep the Current Leave Transactions selected as the default.

How to keep the Current Leave Transactions box ticked

Showing current or up to date leave balances on pay advices before doing end of pay.

Leave Balances on Pay Advices

Add or update the company branding image to the pay advices.

Logo added to the pay advice

LSL doesn't appear on pay advices or appears as a negative value

Long Service Leave pro rata isn't showing on Pay Advices

I am unable to run EOP because Micropay is saying "Not all Pay Advices have been printed"

Not all Pay Advices have been printed for the pay frequency

Can I print pay advices or pay slips from a previous tax or financial year?

Pay Advices from Previous Tax Years

Pay Advice Reprint

Pay Advice Summarise Transactions

Pay Advice to show the Period End Date and the Days worked

Recommend steps for producing Pay Advices

Produce Pay Advices

Produce Pay Advices but not email or uploading them to ESS

Produce Pay Advices but not send to employees

Display the grey background on Payslips or Payadvices?

Show Watermark on Pay Advices

Reports - Pay Advices

Additions and deductions report

Costing Report Premium Hours

Date Worked on the Transaction Report and Pay Advice are incorrect of don't match the Period End Date

Date Worked is different to expectation

The difference between Gross Taxable and Total Cost

Gross Taxable Total and Total Cost on Reports

How do I print or run the Payroll report and include Month to Date, Year to Date or Previous Tax Year values

Payroll Report

Payroll Report freezes when printing or previewing or the first page or the page before the report totals is blank.

Payroll Report includes a blank page or freezes

Locations on the Payroll Report can also be missing when a special character is used in the name.

Payroll Report is missing employees

Generate a report for a component e.g. overtime, leave, addition or deduction

Report to review the amount paid or hours for a specific component

Report to find when an employee was last paid and why the Last Pay Date is either not populating or incorrect

Report when an employee was last paid

Which reports do and don't show previous tax year values

Reports that show previous tax year values

Print or Preview a report that includes Cost Accounts and values

Run the Costing Report

Transaction Report

Receive a warning on the Transaction Audit Report that an addition or deduction has been removed

Standard Addition / Deduction deleted on the Audit report

A report that lists employee worked hours

Summary of Hours Report

Contribution Due is greater or double last Month to date and they need to be cleared.

Superannuation Report Contribution due is nearly double

Report to check for any employees missing a transaction, leave paid over entitlement, or a termination, etc.

Transaction Audit Report

Transaction Audit Report future leave dates appear due to incorrect leave dates entered

Reports - Transactions

Privacy Policy

Customer Success Portal

Raise a case

Useful links

Navigate the Help Centre and Digital Assistant

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.