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Payroll Report includes a blank page or freezes

Payroll Report freezes when printing or previewing it or the first page or the page before the report totals is blank.

Updated over 3 months ago

If you experience freezing when printing or previewing the Payroll Report, or the first page, or the page before the Report Totals is blank, this could be due to the parameter selection used.

To prevent freezing or remove the blank page, use the following selection:

  • Include more than one option for the Totals Options. For example, tick Show Company Totals and Show Report Totals.

  • Ensure the Period End Date selected has transactions, i.e., don't select a period end date you have yet to enter transactions for; instead, use the last processed date.

  • Untick Show Hours by Rate Details.

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