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Single Touch Payroll articles including checklist, connection to the ATO for Australian employees and solutions to STP errors.

STP - Single Touch Payroll

Amend the Income Type or split amounts between multiple Income Types for a previous Tax Year

Change an employee's Income Type for a Previous Financial Year

Enter Reportable Fringe Benefits for a Previous Tax Year

Replace a reported STP event after restoring the payroll database and the event is now not reported

Full File Replacement for STP

If you have an Allowance or Leave that has been coded to the wrong STP reporting code

Leave and Allowances that have been coded incorrectly to STP

Change or amend the STP values from a previous Financial Year, including adding Reportable Fringe Benefit (RFBT) values

Process an STP Adjustment

Change, reverse or resubmit STP Pay Events.

STP - Adjustments

How to report STP data during the year, outside a Pay Period. You can use this report data after fixing an STP Validation error.

Complete an STP Update Event during the Financial Year

When Gross, Tax and Net values display in the Header of an STP Event and when an STP Event updates the ATO's Bas Portal?

Difference between STP Update and STP Pay Events

Fields to enter Foreign Employment Income (FEI) and Exempt Foreign Income

Enter Foreign Employment Income

First Pay Advice Date is in June for new Financial Year
Incorrect Payment Date or Pay Advice Date for STP Reporting

First STP Payment Date is in June for the new Financial Year

A terminated employee incorrectly has the same YTD earnings as last year for their Income Statements for the current financial in MyGov

Last STP Payment Date is in July for current Financial Year

Reset or create credentials for STP Reporting

Reset STP password

Check what STP Report Group has been allocated to Pay Components, Additions, Deductions, Leave Reasons or Employer Contributions

Review the STP Reporting Group selected

Correct how an Allowance displays in STP Reporting and STP Update so that it appears separately

Show an Allowance in STP Reporting

ATO STP hosted SBR software service provider number

SSID

What does the Single Touch Payroll Status or message mean

STP Status Sending messages

Explanation of what each Income Type is for.

STP Income Types

Moving all employees' year-to-date values to a new payroll system and need to zero out the earnings and send to the ATO via STP Update

Zero YTD STP reported earnings

General Single Touch Payroll (STP) administration set up guides.

STP - Administration

Error: 'A text character must be one of the following: A to Z a to z 0 to 9 ! @ $ % &amp; * ( ) - _ = [ ] ; : ' " , . ? / or a space character.' in an STP Event

Error: 'An error occurred whilst generating ATO Reporting Data. Reported error: At least one Income Type hasn't been set for an Employee Transaction. Please contact support and quote this message.' in STP Report or STP Update

Received 'ATO Reporting: Couldn't submit Pay Event to the ATO - Unknown Error' when sending STP Reporting or STP Update

Error: 'ATO Reporting: Couldn't submit Pay Event to the ATO - Unknown Error' in STP Reporting

Error: 'Employee Code XXX Missing Tax Treatment Code' in STP Reporting or STP Update

Error: 'Failed Validation: The value specified for an item does not match the item type value:= (X, item type=string...)' in STP Reporting

Error: ‘Gateway error: Lump Sum Financial Year must be within 10 years of the financial year of the Pay/Update Date and prior to the current financial year’ in STP Reporting

Error: 'STP Connection Error: Unknown Error' (Relating to SSL\TLS) in STP Reporting

Error: 'Status Failed Validation Gateway Error: The value specified for an item does not match the item type (value = "-nnn.nn", ...) Hint: The MinInclusive contraint failed' in STP Reporting

Lump Sum Error, Negative in STP Reporting

Error: 'Status Failed Validation Gateway Error: Lump Sum Payment Amount may only be negative when Lump Sum Type Code is W' in STP Reporting

Received a 'Failed Validation: Gateway Error'

Error: STP Failed Gateway errors in STP Reporting

Employees are missing from the STP Pay Event and receive a message that a group of transactions have no pay advices generated.

Error: 'The following group of transactions have no pay advices generated and cannot be reported to the ATO until they have been' in STP Reporting

Error: 'The value specified for an item does not match the item type (value = "-nn.nn", item type = Decimal, uniqueID = ...) Hint: MinInclusive constraint failed' in STP Reporting

Find or view the reason an employee is excluded from Single Touch Payroll

Employee is not reported or included in STP Reporting

An employee provided the wrong Tax File Number. How do I correct their STP reporting?

Fix STP reporting where the TFN is incorrect

The Gross Taxable is not updating when I do an STP Adjustment for last financial year.

Gross Taxable value doesn't change when an STP2 Adjustment is processed

Super Entitlement is overstated on the Pay Event Review Report or there is a difference between the Super Liability and OTE

Ordinary Time Earnings are too high or too low in STP Reporting

Payroll report is not balanced to the STP pay event

After amending data or correcting the STP Failed Validation: Gateway Error, how do I submit or report the pay event again?

Report an STP Event that failed validation

STP Reporting is not responding, I have been waiting for ages and STP Reporting is still not displaying data.

STP Reporting is not responding

Event in STP Reporting is still pending, or not connecting to the ATO Gateway

STP Reporting stuck at Pending status

When I do an STP Update, all former or ex-employees from all previous tax years appear or are included

STP Update for the current Financial Year includes Employees terminated in previous Financial Years with zero values

Solution to errors or issues you may experience when processing STP.

STP - Errors or Issues

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