Skip to main content

Report an STP Event that failed validation

After amending data or correcting the STP Failed Validation: Gateway Error, how do I submit or report the pay event again?

Updated over a month ago

When an STP Reporting Event fails validation, this event will display under Reported Pay Events as an audit trail and cannot be reported again.


Once you have resolved the issue that caused an STP error, you will need to report the failed STP event. You do this through STP Update. You can submit an STP Update event at any time for the current financial year. STP Update replaces the employees' Income Statement Year to Date values. You may need to check and modify your Business Activity Statement (BAS) Summary in the ATO's Business Portal.

  1. Go to Payroll, Transactions, Import & Export, STP Update.

  2. Select the Payroll Company and Location. Location should have all options ticked.

  3. Tick All for Employee.

  4. Select Financial Year

  5. Tick All Employees paid in the selected Financial Year.

  6. Click Apply.

  7. The grid will display the current YTD STP data.

  8. Select the employees to report by ticking the box on the left-hand side.

  9. Ensure Final Event is not ticked.

  10. Click Update ATO.

  11. Complete the Declaration and click Report.

  12. You will receive a message that the Update Event has been submitted. Click OK.

  13. Go to Payroll, Transactions, Import & Export, STP Reporting.

  14. Review the status of the Update Event and ensure that it is Successful.

Did this answer your question?