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Payroll report is not balanced to the STP pay event

Updated over 2 months ago

STP Reporting picks up values for an employee for all Pay Periods where the Pay Advice has been produced. If the value in STP Reporting don't match the amounts that appear as Year-to-Date on the Payroll Report or Employee Previous Earnings, check that all pay periods have had pay advices produced. See steps below:

  1. Go to Payroll, Enquiries, Employee Enquiries.

  2. Select the employee in question, tick Include Unprocessed Transactions and select From and To Date that encompass all period paid in this financial year.

  3. Click View from the toolbar.

  4. Right-click in the grid and choose Customise Grid Columns . . . from the menu.

  5. From the list of columns select Advice Printed Date, left click and drag the column to be a column heading within the grid.

  6. Close the Customization box using the red cross.

  7. The Date a Pay Advice has been printed will display in this column for the Net Pay component. Review all Net Pays and ensure they have a date printed.

  8. Where you find a Period End Date does not have an Advice Printed Date go to Payroll, Reports, Transactions, Pay Advices and produce the pay advice(s).

Note: the Advice Date on the Pay Advice window will default to today's date, this can be changed.

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