You will receive this error when one of the values that you are trying to report to the ATO is negative for a Reporting Group that needs to be zero or higher. The error message will give you the negative value.
You need to review what has been reported to the ATO via STP Reporting to find the cause of the negative. To do this:
Go to Payroll, Transactions, Import and Export, STP Reporting.
Select the event that received the error.
Click Print Report in the bottom left corner.
Review the earnings for the employee(s) who received the error to find the cause.
If you need to compare the STP Reporting to what has been paid for the employee, you can use either the Payroll Report (Payroll, Reports, Transactions) or the Employee Previous Earnings Report (Payroll, Report, End of Pay).
This error often occurs because a component was reversed for an employee in Tax Year where the component wasn't paid to the employee. How you fix this error will depend on the cause and whether the error relates to the current Tax Year or a previous Tax Year.
If the error relates to the current Tax Year and then use Manual Calculation to correct. You will need to set the component to zero. You may also need to use a different component for the reversal. See the article below for further details:
If the error relates to a previous Tax Year, then you can correct the error using an STP Adjustment. You will need to set the Reporting Group causing the error to zero. Depending on the circumstances, you may also need to amend other values on the STP Adjustment. See the article below for further details:
If after reviewing this article, you still require assistance, raise a case online and reference this article.