This error relates to a Lump Sum Payment that is negative.
To find the cause:
Select Transactions, Import and Export, STP Reporting.
Double click or select View Details on the line that Status displays Failed Validation. In Status, the column will list the error of why the Pay Event failed next to each employee.
Select Cancel.
Highlight the Failed Validation: Gateway Error event and select Print Report, and click Preview. The Print Report will display YTD values for all employees in the reported event.
Find the employees you need to fix; this will display the incorrect value reported in the error. You will need to complete a Manual Calculation to fix the negative values.
How to fix:
Take a backup, select Utilities, Backup Database, select Reason for Backup, and enter a description. Click Backup.
Select Transactions, Processing, Manual Calculation (Add).
Select the Employee and untick Generate Payment.
In Pay Summary, select the Termination Component.
Click Add and select the applicable Term Component.
Enter the Value to achieve either zero or positive; you will need to refer to the STP Reporting Print Report from the failed event for these values.
Click Process.
Take a backup, select Utilities, Backup Database, and select Before Pay Advices, Click Backup.
Select Reports, Transactions, Pay Advices, and complete the required selections, and Produce, and click Yes to update leave message.
Select Transactions, Import and Export, STP Reporting, before reporting the Pay Event you can select the Print Report to check the values.
Select Pay Event and click Report to ATO.
