If STP Reporting is not responding, please check that the version of Microsoft SQL Server is a supported version, and the database Compatibility level matches the version of SQL.
To find the version of Microsoft SQLServer that MicrOpay is installed on:
Log into MicrOpay.
Select Help and click on About from the top menu.
Scroll to Server information and find SQLServer Version.
Click here for the article Access-MicrOpay-Microsoft-SQL-Server-Lifecycle-dates
To check the database Compatibility level:
You will need to have access to the database if you do not contact your IT.
Open Microsoft SQL Server Management Studio, run as administrator.
Right-click on the database(s).
Select Properties
Click Options.
The Compatibility level will display.
If your SQL version and compatibility level are on a supported version of SQL and STP Reporting is still not loading, responding please raise a new case online and reference the title of this article.