Access Micropay

Hosted Online IP Address Whitelisting and Port Access

Hosted Online - Network printer can't be located when in the Hosted Online environment

Hosted Online MicrOpay disconnects or crashes and I have to use Task Manager to end task and re-log in when idle.

Hosted Online - Connection to Hosted Online is disabled or disconnected when not used for a few minutes

ConnX Website - ConnX requires a new licence, as the number of allowed users has exceeded. You can't log in until a new licence is obtained.

Hosted Online - ConnX request to change ConnX URL Licence

RDP details, Hosted Online guide, and Hosted Online environment set up for the MicrOpay Payroll Online.

Hosted Payroll Online for MicrOpay guide

Hosted Online - Password Policy

Hosted Online Payroll IP Address for whitelisting

Disable or inactivate a user account for MicrOpay Online.

Hosted Online - Remove a user from the online environment

Add or set up a new user in the payroll online cloud environment

Hosted Online - Request a new user for the hosted environment

Where can I find the reports or files that I have saved as a hosted customer

Hosted Online - Save reports and files as an Online customer

Cyber certifications including SOC report, Third Party Controls Assurance Report – SOC1.

Hosted Online - SOC1 or SOC2 report for financial audit

Client reports errors in MCS and Access Group needs a copy of the logs

Hosted Online - Save MicrOpay Client Service (MCS) Logs

Password for Hosted Online has expired as the user hasn't logged for over 3 months

Hosted Online - User account is locked and the user is unable to access the Hosted Online environment

Hosted Online - User didn't receive login details after account was set up

General information and solutions on Hosted MicrOpay Online.

Hosted Online - General

Privacy Policy

Customer Success Portal

Raise a case

Useful links

Navigate the Help Centre and Digital Assistant

Find answers and get help from Intercom Support and Community Experts

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