1. Open File Explorer and click Windows (C:) on the left.
2. Open the Program Files (x86) folder and then the MicrOpay Client Service folder.
3. Open the Config folder.
4. Right-click MicropayClientServicesConfig (Type: Application) and select Run as administrator.
5. Once the MCS opens, click Show Logs at the bottom left.
6. Single-click the top entry, press Ctrl + A, and then Ctrl + C to copy the whole logs.
7. Open Microsoft Excel and select Blank workbook.
8. Single-click cell A1 and press Ctrl + V to paste the logs.
9. Save the file and upload it into the case.