Access Micropay

Hosted Online - Can't connect to MicrOpay cloud, intermittent disconnects, hangs, and crashes after update to Windows 11

Payslip emails not received for gmail. Test email works, but not for gmail emails from the Hosted online environment.

Hosted Online - Email Pay Advice isn't coming through to the email address

Screen is stuck, frozen, or missing and not able to do anything and cannot force close the cloud session.

Hosted Online environment is frozen

Received an 'Access violation at address' error in MET (Multi Employee Timesheet)

Hosted Online - Error: 'Access violation'

Hosted error: 'This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.'

Hosted Online - Error: 'This operation has been cancelled due to restrictions in effect on this computer' when using Hosted Online

When I produced the payslips in the Hosted Online environment, it returned the error 'Unable to send E-mail!'.

Hosted Online - Error: 'Unable to send E-mail! Error: SSL is not available on this server. 0 Pay Advices were E-mailed.'

Error appears when logging into the miniOrange website or during the MFA enrolment process: 'You are not authorized to perform this action'

Hosted Online - Error: 'You are not authorized to perform this action'

Download files from the MicrOpay Evo instance

Hosted Online - Error: 'Your current security settings do not allow this file to be downloaded' when trying to download a file from Evo

User is unable to access or log in to the Hosted or Payroll Online environment

Hosted Online - Fix a Hosted Online login issue

MicrOpay Remote Desktop can't connect to the Hosted Online remote computer

Hosted Online MicrOpay connection drop out

When I try to log into MicrOpay Hosted Online, the first level of the login window does not appear.

Hosted Online Missing Login Window

Hosted Online password has expired

Hosted online login attempt failed. The password is incorrect as password has been forgotten.

Hosted Online password reset required

Issues when launching remote desktop, including can't access or find the home drive, connection prompts, missing clipboard, can't access printers or launch issues

Hosted Online - Unblock RDP file and enable resource permissions

Error: 'The smart card requires drivers that are not present on this system. Please try another smart card or contact your administrator.'

Hosted Online - Windows Security Smart card error

A Windows Security window has appeared in MicrOpay Online requesting a PIN.

Hosted Online - Windows Security message requesting PIN

Includes login issues to MicrOpay Payroll Hosted Online, Password resets, frozen screens and MFA.

Hosted Online - Connection Issues

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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