A password reset may be required to gain access to the MicrOpay Hosted Online environment for any of the following reasons: Ask your network administrator for help.
There was a problem connecting to the remote resource.
The password has failed.
The user requires a password reset (expired).
Unable to reset the password after it has expired.
The account is locked after the password expires.
To have a password reset, please contact support via MyAccess and ask for a support specialist to provide a new password. The length of a password must be 14 characters or more, including uppercase characters (A-Z), lowercase characters (a-z), numerals (0-9), and non-alphabetic characters such as: (!, $, #, %, @). Additionally, ensure that your password does not contain any part of your name to comply with security requirements.
It is important to change your password upon first login or after a requested password reset.
Sign in to MicrOpay until the Windows security screen appears (second sign-in window).
Press CTRL+ALT+END and select Change a password.
Create a new password that meets the following criteria:
At least 14 characters long
Includes uppercase and lowercase letters, numbers, and a special character (e.g.,
!,$,#,%,@)Does not contain any part of your name
Once the password is updated, you can continue logging in with the new credentials.
Note: In adherence to our security policies, password expires every 365 days.