Hosted Online - Error: 'You are not authorized to perform this action'

You can receive this message in different areas of miniOrange:

The steps to fix the error are dependent on where the error occurs.

If you receive the message when trying to log in to the miniOrange website, it may be blocked. Contact your local IT team for further assistance.

If you receive the message during the MFA enrolment process, you may have selected Email notification method. To clear the message, refresh the page in your browser and restart the MFA enrolment process. Ensure you choose Push Notifications only.