This message displays in Superannuation Processing if you did not tick Pay to Fund and mark the contribution due as processed before changing the tax year.
Follow these steps to clear the message:
Ensure you have produced all of your superannuation files and reports for the previous year.
Complete a backup.
Go to Payroll, Transactions, End of Period, Superannuation Processing.
Select Report as the Notification Method.
Select all for Fund, Payroll Company, Location and Pay Frequency.
Tick Previous Year.
Enter the last period end date in the previous financial year as the Process To date.
Tick Pay to Fund.
Click Preview and close the report after it opens. If the message 'there are no records to print' appears, proceed to the next step.
Repeat steps 4 - 8, selecting File and then Letter as the Notification Method, with all other parameters remaining the same.
Close the Superannuation Processing window and reopen it. When it is opened, you should no longer receive the message. You should also no longer be able to see the Previous Year checkbox.
Note: If you still see this message after completing the above steps, there could be a negative superannuation value outstanding for an employee. Contact support via MyAccess with your details and advise that the message still appears after completing the solution above.