Access Micropay

Book Training

What Business Impact or Priority Level do I select when creating a case?

Customer Success Portal - Business Impact in a Case

Where do I create a new user so they can create cases on the customer success portal for my company?

Customer Success Portal - Add a contact to our account to enable access to support and a portal login

Become a super user on the Support Portal and see all the company cases

Customer Success Portal - Become a Super User

Customer Success Portal - Create a support case

Customer Success Portal - Remove a support contact from your account

Digital Learning Content

Enter a Registration Code

What to do if your license key is about to expire.

Expired license key

FTP Client to connect to the Transfer Website

Nominate the Access Group to submit STP Reporting as per the Tax Board requirements?

MicrOpay Outsourcing - Nominate your Authorised Agent

Renew your licence

Instructions on how to upload a payroll backup requested by support.

Upload data to Access Australia via FTP

Information to assist you with general Administration questions including, creating a case, change licence details or add new contacts.

Administration - General

Privacy Policy

Customer Success Portal

Raise a case

Useful links

Navigate the Help Centre and Digital Assistant

Find answers and get help from Intercom Support and Community Experts

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