If you discover a problem with a batch, you can cancel the batch to correct the error or move the records with the problem to a new batch. Batches with the status Submitted or Awaiting Payment, can be cancelled. For other statuses (e.g. Has Errors) Cancel Batch will be unavailable.
Note: If you use Direct Debit as the Super Clearing payment method, you should cancel the batch before the funds are deducted from your account.
For contributions submitted on a business day before 3.30 pm AEST, Beam will debit the account the same day.
For contributions submitted on or after 3.30 pm on a business day or a non-business day, Beam will debit the account on the next business day.
To cancel a batch:
Go to Payroll, Transactions, End of Period, Super Clearing Batches.
Your existing batches will be listed in the grid. The default setup will group the batches by Status.
Highlight the batch you want to cancel.
Right-click and select Cancel Batch.
You will receive a message confirming the cancellation of the batch. Confirm that the Batch ID and Payroll Company are correct and click Yes.
To resend the contributions in a cancelled batch, move them to a new batch:
Go to Payroll, Transactions, End of Period, Super Clearing Batches.
Your existing batches will be listed in the grid. The default setup will group the batches by Status.
Double-click on the cancelled batch to open it.
Select the contributions you want to move to the new batch.
Click Move to New Batch.
Confirm that you want to move the records, by clicking Yes.
You will receive a message to confirm moving the records to new batch. The message will include the Batch ID. Click OK.