If you discover a problem with a batch, you can cancel the batch to correct the error or move the records with the problem to a new batch. Batches with the status Submitted or Awaiting Payment, can be cancelled. For other statuses (e.g. Has Errors) Cancel Batch will be unavailable.
Note: If you use Direct Debit as the Super Clearing payment method, you should cancel the batch before the funds are deducted from your account.
For contributions submitted on a business day before 3.30 pm AEST, Beam will debit the account the same day.
For contributions submitted on or after 3.30 pm on a business day or a non-business day, Beam will debit the account on the next business day.
To cancel a batch:
Go to Payroll, Transactions, End of Period, Super Clearing Batches.
Your existing batches will be listed in the grid. The default setup will group the batches by Status.
Highlight the batch you want to cancel
Right-click and select Cancel Batch.
You will receive a message to confirm cancelling the batch. Confirm that the Batch ID and Payroll Company are correct and click Yes.