If you receive a message that there are no records to print when you produce the File, Print or Preview the Report in EFT Export, there are a couple of explanations
Restored to before entering Transactions:
You have restored the database to before entering transactions. To check this, preview the Transaction Report to see if transactions exist.
EFT File has already been produced:
You have already produced the EFT file for the period. To check this:
Go to Payroll, Enquiries, Employee Enquiries
Enter the date range of the pay period you want the EFT for.
Untick Single Employee and leave the Employee fields blank.
Tick Include Unprocessed Transactions, if the End of Pay hasn't been completed.
Click View.
When the details appear, right-click and select Customise Grid Columns.
Drag EFT Status and into the grid.
This field will be populated for the Net Pay component and tells you if the file has already been generated.
Note: When reviewing EFT Status, you should see Include in EFT: Generated and a date as confirmation that the EFT was processed. If you see Include in EFT: then the transaction is marked to be included, but the EFT hasn't been generated. For more information, refer to the article Employee Enquiries.