Tick not staying or item no longer selected in the following:
Addition or deduction code in the General Ledger batch
Addition or deduction code in the Leave setup
Addition or deduction code in the Additions and Deductions Report
Super fund in Superannuation Processing
If the description of an Addition, Deduction, or Super Fund has a special character, then you may have problems when you select it in General Ledger, Leave, Reports, or Superannuation Processing. The item either can't be selected or won't remain selected.
Descriptions can contain spaces, numbers, or letters, but can't have commas. You may also have problems if the description includes brackets or dashes.
You can also experience the same problem if multiple components use the same description, e.g:
two additions
an addition and a leave reason
an addition and a pay component
To fix the issue, update the Description so that it is unique and doesn't contain commas, etc.
Update Additions or Deductions:
Go to Payroll, Maintenance, General, Additions and Deductions.
Edit the component you need to update.
Update the Description.
Click OK to save.
Update Superannuation Fund:
Go to Payroll, Maintenance, Superannuation, Fund.
Edit the Fund you need to update.
Update the Description.
Click OK to save.