This message will appear if there is a special character, e.g., an apostrophe, that is included in the changes sent from your third-party system. To implement the change:
Go to Payroll, Maintenance, Employees, New/Edit Employees.
Locate the employee with the error and double click. This will open the record.
The Employee Changes page will summarise the changes in the record.
Review the details on each page. You can amend the record by entering or overwriting values.
The Confirmation page will display any errors that need to be addressed before you can process the change.
Once there are no errors, the Confirmation page will indicate that the changes are ready to be implemented. Tick Confirm the changes are correct and click Implement. This will save the changes to the Employee's record and remove the record from the New/Edit Employees grid.
The Confirmation page will indicate if the special character contained in the change can't be implemented and where the character can be found.