This message appears if a special character (e.g. an apostrophe) is included in the changes sent from your third-party system. To implement the change:
Go to Payroll, Maintenance, Employees, New/Edit Employees.
Double-click on the employee to open the record.
The Employee Changes page will summarise the changes in the record.
Review the details on each page. You can amend the record by entering or overwriting values.
The Confirmation page will display any errors that need to be addressed before you can process the change.
Once there are no errors, the Confirmation page will indicate that the changes are ready to be implemented. Tick Confirm the changes are correct and click Implement. This will save the changes to the Employee's record and remove the record from the New/Edit Employees grid.
The Confirmation page displays if the special character contained in the change can't be implemented and where the character can be found.