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Employee attached to wrong company bank

If an employee is attached to the wrong company bank account, they will be included in the bank file for the wrong company account.

You can update the employee record by following the instructions below if they don't have a current transaction. If the employee has a current transaction, delete the transaction first before updating their record.

Alternatively, if you can't delete the transaction, you can:

  • include the payment in the file you submit to the bank and correct the employee after processing End of Pay.

  • or, produce the bank file from the wrong account for just the employee by entering From Employee and To Employee, discard the file, pay the employee via a manual bank transfer from the correct account and correct the employee after processing End of Pay.

Update the EFT

To update the company bank account on the employee:

  1. Go to Payroll, Maintenance, Employee, Employee.

  2. Edit the Employee.

  3. Select Bank Details.

  4. Edit the bank account.

  5. Select the correct bank account in EFT.

  6. Click OK and OK again to complete the process.

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