This can occur when for a number of reasons:
Leave Liability Batch isn't setup correctly, e.g. Cost Accounts or Leave Types are missing
Leave based on Contract Hours has Costing Split ticked but no Hours Types selected
Leave isn't updated either before Pay Advices using Update Leave Entitlements or as part of End of Pay by ticking Update Leave. Leave accruals won't be created for employees on Contract Hours leave types. You will still see leave accruals for leave based on Hours Worked.
To check the Leave Liability Batch:
Go to General Ledger Integration, Maintenance, Batches, Batches.
Edit the Leave Liability Batch.
Click on the Details tab.
Edit the details lines to review the setup.
Check that the Cost Accounts listed are correct.
To change an existing line, click into the field and select the Cost Account. You can use wildcards to select Cost Accounts.
Click OK to save the changes.
Repeat steps four to seven for all detail lines and ensure that all Leave Types have been included in the Batch.
Click OK.
Once the Bach has been corrected you can re-run the Leave Liability batch.
Note: There are two types of Wildcards that can be used for Cost Accounts. The Percentage sign (%) is used for multiple characters and the Underscore (_) is used for single characters.
If you see . . . | MicrOpay will . . . |
% | Pick up all Cost Accounts |
30% | Pick up all Cost Accounts that start with 30 |
4_-80 | Pick up all Cost Accounts that have 4 as the first character, anything for the second character and end with -80 |
To check the Leave Setup:
Changes made to the Leave Class will be effective from the first pay processed after the changes have been saved.
Go to Payroll, Maintenance, Leave and select Leave you wish to review e.g. Annual Leave.
Select a leave class that is based on Contract Hours and Edit.
If Apply Costing Split is ticked, ensure that Components have been selected for Hour Types You can also select:
Other Leave Reason, if Other Leave has been selected in Hour Types
User Defined Leave, if User Defined Leave has been selected in Hour Types
Additions
Click OK to save your changes.
Repeat this process for all leave classes that are based on Contract Hours.
Note: The components selected will be used to allocate the leave accrual to Cost Accounts either because it is a different Cost Account than the employees default or because they have worked across multiple Cost Accounts in the period.