EFT Institution is available when Transfer EFT has been selected as the Payment Method in the employee record.
If you need to process a payment to a bank account for the employee:
Go to Payroll, Maintenance, Employees, Employees.
Edit the Employee.
Select Pay Details.
Use the Payment Method dropdown and select Transfer EFT.
Select Bank Details.
Add or Edit bank details, selecting the EFT Institution.
Note: If you only have the View button available in Bank Details, a current transaction exists for the employee. You will need to delete or complete End of Pay for the transaction and then Add or Edit Bank Details.