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Super CSV file is blank

When I preview the report for superannuation, I can see the figures, but my CSV file is blank or values are missing from the file

If you have created new Employer Contribution codes and attached the new code to your employees, ensure your new code is included in your super file. To do this:

  1. Go to Payroll, Maintenance, Superannuation, File Layout.

  2. Edit the File Layout.

  3. Select the Detail Tab.

  4. In the Destination List, locate either Employer Primary or Employer Additional depending on whether the contribution is the primary or additional contribution.

  5. If the codes are listed in the Format column, add a comma to the end, followed by the new code. Repeat for all new codes. Or you can use ALL, and then you will not have to change this again.

  6. If Employer Primary is not in the Destination List, look for Employer Contribution MTD.

  7. If the codes are listed in the Format column, add a comma to the end, followed by the new code. Repeat for all new codes.

  8. Click OK to save the change.

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