As part of the Payday Superannuation changes, you will be able to send Member Verification Requests (MVR). This new check allows you to verify an employee is a member of a fund and that the fund can accept contributions before making a payment. You will be able to send an MVR for new employees and existing employees who change super fund.
The Member Verification Request is available if you are registered with Beam and have upgraded to MicrOpay Evo version 9.5 SP1 or higher. After upgrade, active employees with contributions processed through Beam Super Clearing, will be auto-verified and have a verification status of Upgrade Verified.
Once the MVR has been sent, it can take up to 24 hours to receive a response. Employees who fail verification cannot be processed in a Beam Super Clearing batch. You will need to move their contribution to a new batch until their member details are verified.
Send a Member Verification Request
Go to Payroll, Maintenance, Employees, Employees.
Add or Edit an employee. A Member Verification Request is automatically triggered when you do one of the following:
Set up a new employee and attach them to a contribution for a non-default fund in Beam.
Attach a new non-default super fund in Beam to an existing employee.
Update an employee's Membership No for a non-default super fund in Beam.
Self-Managed Super funds and your default fund in Beam are excluded.
Click OK to save the employee record and send the MVR.
Once the MVR has been sent, the Verification Status on the Employee Superannuation Fund record will display as Pending.
Review Member Verification Requests
You won't be notified or receive a pop-up message when a response has been received for a Member Verification Request. Instead, you will need to regularly check the Member Verification Requests window.
Go to Payroll, Transactions, End of Period, Member Verification Requests.
The window displays all MVRs within the date range. This defaults to the last seven days. You can change the date range by updated MVR Sent From and To and then clicking Refresh.
By default, the requests are grouped by Status, e.g. Pending, Verified etc. Review the MVOR Status, MVOR Received and MVOR Summary for the status of the request and any messages. (MVOR is Member Verification Outcome Response).
To export the messages, right-click and select Save Grid.
For any MVRs that have errored or been rejected, you will need to correct and verify the record before you can submit contributions for the employee.
If the error relates to the Super Fund, you can check if the fund is compliant using the Government's Super Fund Lookup. You can also use the Super Fund lookup button to verify details such as USI.
Resend Member Verification Requests
Once you have corrected the error, you will need to resend the MVR. You can do this in two places:
From the Superannuation Fund record on the Employee (Payroll, Maintenance, Employees record. This is useful if you are correcting a detail on the employee record, e.g. Membership No.
From the Member Verification Requests window, see steps below.
You should wait 24 hours before attempting to re-send a MVR, this allows adequate time for the response.
Go to Payroll, Transactions, End of Period, Member Verification Requests.
The window displays all MVRs within the date range. This defaults to the last seven days. You can change the date range by updated MVR Sent From and To and then clicking Refresh.
Highlight the contribution you need to resend and click Re-send.
📌Note: You cannot send multiple MVRs for the same employee/fund combination within a 24-hour period. If an MVR has been sent and is still Pending, the Re-verify button on the Employee Superannuation Fund will be disabled until the current MVR either receives a response or reaches the 24-hour timeout. If you cannot wait, use Override Verification to allow the contribution to proceed.
Move failed employee to a new batch
If an employee fails verification (that is, the status is Not Verified, Rejected or Expired), their contributions will be blocked when a Super Clearing Batch is validated or submitted and it will be flagged as an error. You will need to move them to a new batch. Once their details have been verified you can submit the new batch. To move their contribution:
Go to Payroll, Transactions, End of Period, Super Clearing Batches.
Double-click on the batch. This will open the Super Clearing Batch Details window.
Select the contributions for the employee who failed verification by ticking the Select checkbox.
Click Move to New Batch.
A message will appear to confirm moving the records. Click Yes.
You will receive a confirmation message that the contributions have been moved. The message will include the new Batch ID. Click OK. This will close the window and return you to the Super Clearing Batches window.
When the employee details have been verified, Validate and Submit the batch.
Override Verification
There is an option on the employee record to override the verification process. Doing this will change the status to User Override and you will be able to send contributions for the employee.
📌Note: We highly recommend using the MVR process to verify employees' super details before submitting contributions. You should ensure the details are correct before choosing override.
Member Verification Request Status
Below are the states that you may see.
Status | Description |
Not Verified | No MVR has been sent yet for this employee/fund combination. |
Pending | A MVR has been sent and you are awaiting the response |
Verified | The fund has confirmed the employee is an active member. Contributions can proceed |
Timeout Verified | No response was received within 24 hours. MicrOpay Evo has automatically approved the combination, so contributions can proceed.
You need to ensure that the details are correct. |
Rejected | The fund has rejected the MVR. The employee could not be verified as an active member |
ERR (e.g. ERR166 (Fund USI not found)) | There is an error with the data. Correct the error and resend the verification. |
Bypass (Fund Not Registered) | The Superannuation Fund is not certified to receive MVRs.
You need to ensure the details are correct. Contributions can proceed. |
Expired | The MVR is no longer valid. Re-verification is required. |
User Override | The verification was manually overridden. Contributions can proceed. |
Upgrade Verified | Contribution was auto-verified during the upgrade to 9.5 SP1 process |