The Message / Reject Reason 'Bank Order should be within 0 to 999' means that in the _iptblStagedEmployeeBank table, the iOrder is Null, where a valid entry is 0 to 999.
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Please liaise with your third-party system to review the Access MicrOpay Web API Reference material for ChangeEmployeeBankView and update the output.
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If you need to urgently update these employees:
Take a backup by selecting Utilities, Backup Database.
Select Payroll, Maintenance, Employees, Implement HR Changes.
Print eHR Report.
Select Ignore for any record that displays the message Bank Order should be within 0 to 999.
Update the data manually on the employee file.
If you have many employees who require updating and you are still waiting for your third-party system to update the output, raise a case online and reference the title of this article. We can arrange for a Generic Script. The Generic Script will only fix the current data for employees who do not have a bank split.
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If you have employees who have a bank split, these employees will still error. To fix:
Arrange for the Generic Script to be actioned that will fix the employees who only have a Balance of Pay Bank account.
Once the script has been actioned, Select Implement HR Changes and click on eHR report to display employees you will need to manually update.
Select Ignore for each employee that you need to manually update.
Select Payroll, Maintenance, Employees, Employees.
Edit each employee's bank details that you need to update.
