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Warning: 'The selected backup file was created before Superannuation, Creditors and Salaries EFT files were generated' when restoring a backup file

Received an error when trying to do a restore of the payroll database

Updated over a month ago

Two similar warning messages will appear when restoring your payroll database if you are restoring to a backup that was taken before critical processes. The message will be different depending on whether there is a more recent backup available.

The warning displays because if bank payments have been processed, or Super batches have been processed by Beam, restoring and then continuing with your pay process before generating the EFT files/Super batches again could result in duplicate payments or file discrepancies. You will need to be mindful of this and take care after restoring the database to avoid this.

Warning if there is no newer backup

The warning will include 'The selected backup file was created before Superannuation, Creditors and Salaries EFT files were generated. No newer backup files exist.'

You will receive this when:

  • EFT/Creditor EFT files were generated or Super Clearing batches were submitted, and

  • The restore will roll the payroll database back to a point before that, and

  • The payroll database has not been backed up since generating the payment file(s) or submitting the super batches.

Click OK to close the message. You will then need to take a backup before you can restore the database.

Warning if there is a newer backup

The warning will include 'The selected backup file was created before Superannuation, Creditors and Salaries EFT files were generated.' And there won't be a comment about newer backups.

You will receive this when:

  • EFT/Creditor EFT files were generated or Super Clearing batches were submitted, and

  • The restore will roll the payroll database back to a point before that, and

  • There is a more recent backup file than the one selected.

Click Yes to continue restoring the older backup. Or to restore a different backup or create a new backup, click No to cancel the restore process.

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