All Super Admin users should have access to creating any new Express Super users on the portal.
To create a new user, please follow the instructions below:
On the front dashboard of Express Super under Maintenance, select User Details.
Select Add User, then select the tile Add User.
The User Id will be your email address.
Select the User Role field.
There are 3 types of users:
Employer Super User
a. Upload contributions
b. Submit contributions
c. Can Add other users
d. Can update BSB & Account number for refunds
Employer Super Clerical
a. Upload contributions
Employer Super - Read Only
Note: Please select one user role only; selecting multiple roles causes permission/access issues.
5. Contact Details tab, please complete the necessary fields.
6. User Access tab, if you prefer to see all newly created users in the portal, please ensure that you link the new user to your user group under User Group access.
7. Click on Add/Remove User Groups, select your user group (which will be user username), and click on update. Once the user has been linked to your group, you should be able to see all users when going into User Details.
8. Employer Access tab, Select all the employers the user should have access to.
9. Preferences tab, No changes required.
10. Click on Save to set up the new user.
Once your user has been saved, please go back to the User Account tab and select the “reset password” radio button for the reset password email to be sent out to the new user.