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Error: 'The maximum number of Paid Employees has been reached' when entering transactions

Receiving an exceeding paid employees message after each transaction, how do I increase my employee limit by purchasing more employees?

If you are receiving this message, you will need to purchase more employees to increase your license. A new registration code will be issued for the increased employees.

Please contact support via MyAccess and reference the title of this article. We will forward your request to the relevant department to increase your employee limit. Advise if it is pay impacting.

Employee Count is across all databases that are registered to your EvolutionCommon. To confirm the employee count, follow these steps:

  1. Go to Common, IQ and run IQB-RET003 - Payroll Employee Transaction Total Details (Report) for all pay periods in the calendar month for each database.

  2. Export the report results to Excel.

  3. Count the unique employee codes for each database.

  4. Add the totals from all databases to determine the total number of paid employees. If the licensed number of employees is exceeded, you may encounter warnings during transaction imports or payroll processing.

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