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Error: 'The maximum number of Paid Employees has been reached' when entering transactions

Receiving an exceeding paid employees message after each transaction, how do I increase my employee limit by purchasing more employees?

Updated over 2 weeks ago

If you are receiving this message, you will need to purchase more employees to increase your license. A new registration code will be issued for the increased employees.

Please raise a new case online and reference the title of this article. We will forward your request to the relevant department to increase your employee limit. Advise if it is pay impacting by selecting Major as the Business Impact.

Employee Count is across all databases that are registered to your EvolutionCommon. To confirm the employee count, you can run the IQB-RET001 for all periods in the calendar month for each database. Save the IQ to excel, count the number of individual employee codes for each database and add them together to get the total number of paid employees.

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