If you submitted your STP Final Event for the Financial Year but have employees still showing a status of NOT TAX READY in their MyGov account:
Go to Payroll, Transactions, Import and Export, STP Reporting and check the status of the final Update Event.
If the Status column for the Update Event shows Success, click View Details and confirm that Final Pay was ticked for all employees.
If Final Event is not ticked:
Take a backup.
Go to Payroll, Transactions, Import and Export, STP Update.
Enter the Payroll Company and Financial Year you wish to submit and ensure All is ticked for Employee.
Tick All Employees paid in the selected Financial Year under Finalise Employees.
Click Apply.
Verify the data and click Mark All as Final Pay.
Ensure that all employees are selected, you can use the Select All button to do this if they aren't.
Click Update ATO to report the data.
Complete the Declaration.
Go to Payroll, Transactions, Import and Export, STP Reporting and check that the Update Event is reported successfully.
If the Status column for the Update Event shows Failed Validation: Gateway:
This means that the data has been sent to the STP Gateway but a problem with the content has prevented it from being passed to the ATO. More details about the cause is shown after the message (e.g., Failed Validation Gateway: Invalid ABN. Fix any issues that appear.) Refer to Error: TP Failed Gateway errors in STP Reporting for more information.
If your STP Final Event was successfully reported, and none of the above scenarios apply to you, the ATO may still be processing finalised data. The ATO has advised it may take up to 72 hours for the Event to appear as ‘Tax Ready’ in the MyGov accounts. Also check their website or Facebook site for any issues they are currently experiencing - https://www.facebook.com/atogovau
STP Reporting at End of Year
When you get to the STP update step in the End of Year process, remember to Mark All as Final once you have reconciled your reports. If you cannot see all the columns to reconcile your reports, you can right-click on the STP Update grid, select Customise Grid Columns and drag the additional columns you would like into the STP Update Grid header line.
Review the article below for more information on how to Mark All as Final in STP Update:
First Pay in the New Financial Year
Ensure that your first pay in a new financial year has a Payment Date of 1 July or later. The Payment Date is created when the pay advices are produced. Ensure that the first pay advices produced for your employees in the new financial year has the Pay Advice Date of the 1 July or later.
The ATO uses this Payment Date to determine which financial year the values relate to. If you have a Payment Date of a date earlier than 1 July in the STP reporting screen and process to the ATO, the STP Update Event from the previous financial year will be overridden in the employee's MyGov account with the first pay of the new financial year.
Review the Knowledgebase article for more information on Payment Date and MicrOpay: