If you submitted your STP Final Event for the Financial Year but have employees still showing a status of Not Tax Ready in MyGov:
Go to Payroll, Transactions, Import and Export, STP Reporting and check the status of the final Update Event.
If the Status for the Update Event shows Success, click View Details and confirm that Final Pay was ticked for all employees.
If Final Event is not ticked:
Take a backup.
Go to Payroll, Transactions, Import and Export, STP Update.
Enter the Payroll Company and Financial Year you wish to submit and tick All for Employee.
Tick All Employees paid in the selected Financial Year under Finalise Employees.
Click Apply.
Verify the data and click Mark All as Final Pay.
Ensure that all employees are selected, you can use the Select All button to do this if they aren't.
Click Update ATO to report the data.
Complete the Declaration.
Go to Payroll, Transactions, Import and Export, STP Reporting and check that the Update Event is reported successfully.
If the Status column for the Update Event shows Failed Validation: Gateway:
The data has been sent to the STP Gateway but a problem with the data means it hasn't passed to the ATO. More details about the cause is shown after the message (e.g., Failed Validation Gateway: Invalid ABN. Fix any issues that appear.) Refer to Error: STP Failed Gateway errors in STP Reporting for more information.
If your STP Final Event was successfully reported, and none of the above scenarios apply to you, the ATO may still be processing finalised data. The ATO has advised it may take up to 72 hours for the Event to appear as ‘Tax Ready’ in the MyGov accounts. Also check their website or Facebook site for any issues they are currently experiencing - https://www.facebook.com/atogovau
First Pay in the New Financial Year
Ensure that your first pay in the new financial year has a Payment Date of 1 July or later. The Payment Date is created when the pay advices are produced. Ensure that the first pay advices produced for your employees in the new financial year has a Pay Advice Date of 1 July or later.
The ATO uses the Payment Date to determine which financial year the values relate to. If you have a Payment Date earlier than 1 July in the STP reporting screen and process to the ATO, the STP Update Event from the previous financial year will be overridden in the employee's MyGov account with the first pay of the new financial year.